At CCDS, we understand that non-profit organizations are constantly searching for ways to “do more with less”. You depend on donations, memberships and your volunteer base to fund your valuable community efforts and maintain your viability. Achieve this and more with Centcom, our virtual dialer service that allows you to control and focus your campaigns without any capital outlay. Benefits of our hosted predictive dialer include:

No Start-up Costs or Investment The Centcom Virtual Call Center (or auto dialer service) harnesses the power and functionality of the most technologically advanced telemarketing dialer without the need to invest, install and maintain one. All you need is a computer with Internet and a phone line and you’ll have instant access to the most advanced dialer. Keep your costs down with:

Centcom’s hosted predictive dialer boosts the success of your campaigns with increased agent productivity, higher sales and lower staff costs. Routing only successful calls to agents, the predictive dialer allows them to spend less time waiting for calls and more time making sales. Furthermore, the Centcom supervisor and agent modules enable you to plan, manage, track and execute your calling campaigns, with all the functionality and flexibility of a hardware predictive dialer. In practical terms, this results in increased revenues and decreased costs. Features of Centcom’s predictive dialer system that will improve your organization’s bottom line include: