Call blending refers to having both inbound and outbound dialing capabilities.
Centcom enables call blending while optimizing the use of your phone lines.
Potential Uses: Any campaign where customers can call back to speak with an agent. Examples include banking and insurance.
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Whether working with today's most popular backoffice software or your own custom system our seasoned development team can meet all your busines requirements.
Centcom’s approach is directed to providing an easy transition from existing technology to our award-winning cloud based solution. We’ll design and manage the transition to our system while paying special attention to your current business process.